Shipping policy
Local Coal and Wood Deliveries
Free delivery of our coal and wood products is provided to locations within a 15 mile radius of Wolverhampton.
Available Postcodes include: All WS, WV1, 2, 3, 7, 8, 9, 10, 11, 12, 13, 14, DY1, 2, 3, 4, ST16, 17, 18, 19, TF1, 2, 3, 4, 10, 11, B42, 43, 44, 70, 71, 72, 73, 74, 75, 76.
There are two local coal delivery options these are:
- Open sack coal delivery. Your solid fuel will be delivered to home and unloaded to your chosen fuel storage facility
- Pre-packed (plastic sack). Suitable for home storage and can be stored outside unsheltered. NB: Delivered kerb side only not to storage facility. Pre-packed orders can be placed with open sack orders, within the areas specified above.
Local deliveries have a minimum Order Quantity 100kg of any combination of fuel. Firewood, firefighters and kindling must be purchased as part of larger order (i.e with coal).
National Solid Fuel Deliveries
Delivery is free nationwide and deliveries are palletised kerbside deliveries with a minimum order of 250kg.
Minimum and Mixed Orders:
- Minimum Order Quantity 100kg of any combination locally
- Minimum Order Quantity 500kg nationally
- Fuels can be ordered as Open sack (local areas only) and pre-pack mixed
- Different Fuels can be mixed in a single order
- Wood products can be added to solid fuel orders
Delivery Times:
Once you have placed your order, you will be contacted to arrange a delivery date and approximate times.Terms & Conditions of Sale
Delivery Instructions
There is a minimum access requirement for delivery locations. Sites must be able to accommodate a minimum 32 foot length rigid body truck with suitable surface material of either tarmac or concrete only, should there be a requirement for the use of tail lift. The driver can only move the pallet within an area if it is tarmac or concrete and generally cannot assist with the opening of the pallet.
Please note that if no-one is available to accept the delivery our driver will leave the pallet on your property on an area deemed suitable.
If product is returned with driver the buyer shall pay minimum charge of £25.00.
If you have any special requirements please contact us before placing your order.
Completion of your order is agreement to our Terms & Conditions of Sale.
Terms & Conditions
All purchases of Solid Fuel from Charles Swann Coal Merchants are sold to you the customer ‘collected’ from our yard in Walsal WV11 2AP. By entering your address and delivery details you acknowledge that the Solid Fuel is both for your own private use and that you are employing the services of the courier. The contract for delivery is between you, the customer and the courier.
Charles Swann Coal Merchants are only providing the services of the courier on your behalf and have no financial interest nor profit from the courier transaction.
Areas to exclude delivery:
- All HS (Western Isles)
- IV55 – IV56 (Skye)
- KA27 (Arran), KA28 (Millport)
- KW15 – KW17 (Orkney)
- PA20 (Bute)
- PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay)
- PA62 – PA76 (Mull), PA77 (Tiree), PA78 (Coll)
- PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna)
- All ZE (Shetlands)
- All IM (Isle of Man)
- TR21 - TR25 (Isle of Scilly)
- PO30 - PO41 (Isle of Wight)